Processing Orders- Thanks for your interest in the offering on VB.com. Understand that this is a small business and all orders are packed by Vicki and her dancing monkeys. We make every effort to fulfill orders in a timely manner. 

Standard Box Size- Shipping is based on a 12x12x4 box. If the product ordered is smaller i.e. stickers or stencils, I will ship in the appropriate box or envelope and refund the difference.

US Shipping- Standard Rate of $20 CAD is listed. If the package is smaller than the standard 12x12x4, the rate will be adjusted when shipped and the difference refunded. US orders are shipped weekly.

Pre-Orders- Payment in full, Product will be shipped once it arrives and is kitted.

Live Classes- Classes are taught "live" and all recorded to view at your leisure.

If you have any issues of concerns with your order, please email me at vickiboutinkits@gmail.com